We proudly ship worldwide from our fulfillment partners to customers across the globe.

Where Is My Order?

Each CC Jewellery piece is carefully crafted with attention to detail and quality. Our products are produced in limited quantities using premium materials and strict production standards. We always aim to dispatch orders as quickly as possible, depending on product availability.

• In-stock items: Shipped within 2–3 business days

• Made-to-order items: Shipped within 2–4 weeks or 4–6 weeks, depending on production time

You can always find the exact shipping timeline on the individual product page before completing your purchase.

For orders containing items with different production times, all items may be shipped together once everything is ready. If you require faster delivery for specific items, we recommend placing separate orders.

Holiday Seasons

During peak seasons and public holidays, preparation and shipping times may be slightly extended due to increased demand. We appreciate your patience and understanding during these periods.

Shipping Carriers

We partner with trusted international couriers such as DHL Express, UPS, and FedEx to ensure safe and reliable delivery. Once your order has been dispatched, you will receive a confirmation email with your tracking number.

Estimated delivery time after dispatch is typically 2–5 business days, depending on your location.

Customs & Taxes

• Orders shipped within the EU, USA, UK, and Switzerland include all applicable duties and taxes. No additional fees will be required upon delivery.

• For orders shipped to other international destinations, customs duties and import taxes may apply. These charges are the responsibility of the customer, as customs regulations vary by country.

We recommend contacting your local customs office for more accurate information before placing your order.

If a shipment is refused, unclaimed, or returned to us, additional shipping and handling fees may apply.

Shipping to the USA

All orders shipped to the United States include applicable duties and taxes. No additional customs charges will be applied upon delivery.

Shipping to Switzerland

All orders shipped to Switzerland include applicable duties and taxes. No additional customs charges will be applied upon delivery.

Shipping to the UK

All orders shipped to the United Kingdom include applicable duties and taxes. No additional customs charges will be applied upon delivery.

Free Shipping

We offer free shipping on eligible orders that exceed a minimum purchase amount. The free shipping threshold may vary depending on your country.

To view your exact shipping cost or free shipping eligibility, simply proceed to the checkout page. The correct rate will be automatically calculated based on your delivery address.

If you have any questions regarding shipping, delivery, or your order status, please feel free to contact CC Jewellery Customer Support — we are always happy to assist you.